Which element demonstrates good communication during care?

• A. Ignore resident needs
• B. Use medical jargon only
• C. Tell resident what you are doing during care
• D. Speak loudly and fast

Answer: (C)

Clear communication during care means keeping the resident informed about what you’re going to do and what you’re doing, so they feel safe, involved, and respected. When you tell the resident what you are doing during care, you give them a straightforward picture of the steps, which reduces anxiety, helps them anticipate sensations, and lets them participate or speak up if something doesn’t feel right. Describing actions in plain language and at a calm pace supports understanding, consent, and comfort, and it shows you’re attentive to their dignity.

Choosing to ignore resident needs conveys neglect and can miss important preferences or changes in condition. Relying on medical jargon alone excludes the resident from understanding what’s happening. Speaking loudly and quickly is startling and hard to follow, lowering safety and trust.